In the event a conference registrant decides to cancel attendance at the 2021 Joint Solid Waste Management & Recycling Conference, requests for reimbursement of conference registration fees paid by the registrant may be sent by email to treasurer@msswana.org. The MS Recycling Coalition and MS Chapter of SWANA Joint Planning Committee (Joint Planning Committee) will reimburse the registrant in accordance with this policy:
- If the cancellation/reimbursement request is received from the registrant by e-mail fourteen (14) or more days prior to the first day of the conference, the registrant will be reimbursed for 100 percent of the conference registration fee and event payments paid by the registrant.
- If the cancellation/reimbursement request is received from the registrant by e-mail less than fourteen (14) days prior to the first day of the conference, the registrant will NOT be entitled to receive any reimbursement of the conference registration fee and event payments paid by the registrant, except in the case of special circumstances as approved by the Joint Planning Committee.
- If a cancellation/reimbursement request is received by e-mail less than fourteen (14) days prior to the first day of the conference from a registrant that has not yet remitted payment of conference registration fees as of the date of the request, the registrant will still be responsible for remitting the balance provided on the initial conference registration invoice, except in the case of special circumstances as approved by the Joint Planning Committee.
All reimbursements made consistent with the above will be in the form of a check or PayPal refund, based on the method of registration fee payment.